Transform traditional counter-served soft serve into a modern self-service business with the Huaxin B85 soft serve ice cream vending machine. Customers can select a product, complete cashless payment, watch the automated preparation process, and collect a freshly made soft serve cup without staff operating the machine. With stable dispensing, remote management, a large touchscreen, and flexible payment integration, the B85 is designed for malls, cinemas, campuses, attractions, and other high-traffic commercial locations.
Get the Huaxin ice cream vending machine product manual
Click to download the product manual for the ice cream vending machine： download
Move Soft Serve Sales Beyond the Traditional Counter
Traditional soft serve equipment normally depends on an employee to take the order, prepare the cup, operate the dispensing handle, complete payment, and clean the serving area. This model works inside staffed restaurants, but it can limit operating hours and increase labor requirements when businesses want to expand into shopping malls, cinemas, campuses, tourist attractions, or family entertainment centers.
The Huaxin B85 changes this process by combining soft serve production with vending automation.
Customers order directly from the touchscreen, complete payment through the configured payment terminal, and receive a prepared soft serve cup through the pickup area. The machine handles cup dispensing, soft serve production, sauce or topping addition, and cup transfer as part of one automated workflow.
This makes the B85 more than a traditional soft serve freezer. It is a complete soft serve ice cream vending machine developed for commercial self-service retail.
Automatic Soft Serve Production from Order to Pickup
The B85 is designed to complete the main customer-facing steps automatically:
The customer selects a soft serve product on the touchscreen.
The configured payment system confirms the transaction.
The machine automatically releases a cup.
The cup is positioned beneath the dispensing system.
Soft serve is produced according to the programmed serving settings.
Selected sauces or toppings are added when included in the configuration.
The finished cup is transferred to the pickup area.
A typical cup can be completed in approximately 15–20 seconds, depending on the recipe, serving weight, ingredient condition, and topping configuration.
The transparent preparation window allows customers to watch the cup being made. This visible process helps turn the machine into part of the customer experience, especially in entertainment, leisure, and family-oriented locations.
Stable Cup Production for Commercial Locations
Soft serve consistency matters in unattended retail. A machine must do more than dispense quickly—it must repeatedly position the cup, control the serving amount, and complete the preparation process without requiring an employee to correct every order.
The B85 uses an automated cup dispensing and positioning system supported by industrial control components and photoelectric sensors. The cup dispenser uses a multi-spiral separation structure to help release one cup at a time, while sensors monitor cup availability and movement.
The mechanical transmission system controls the cup position during production, helping maintain a stable presentation from one order to the next.
This automated process is particularly valuable for locations where the operator cannot assign a dedicated member of staff to the machine throughout the day.
Designed for High-Traffic Self-Service Environments
The B85 is suitable for commercial locations where customers expect fast ordering and simple payment.
Recommended applications include:
Shopping mall walkways and food courts
Tourist attractions and visitor centers
Family entertainment centers
University and school commercial areas
Cinemas and leisure complexes
Indoor amusement venues
Restaurant and dessert chain locations
Transportation and waiting areas
The machine can store approximately 160 cups, while the 20L ingredient system can typically support around 160–180 servings after filling. Actual output depends on the programmed portion size and recipe.
For busy periods, operators should combine machine capacity with a practical replenishment plan. Sales data and ingredient status can be checked remotely, helping staff arrange refilling before the machine runs out during peak hours.
32-Inch Touchscreen Ordering
The large 32-inch touchscreen gives operators enough space to present product images, prices, ordering instructions, promotional content, and optional add-ons.
The interface can be adapted for different languages and menu structures, allowing the same vending platform to be configured for markets in North America, Europe, Southeast Asia, the Middle East, and Latin America.
Operators can use the screen to:
Display soft serve products clearly
Present sauce and topping choices
Show product pricing
Guide first-time customers through ordering
Promote seasonal products
Play brand or advertising content
Support multilingual customer interfaces
A clear touchscreen ordering flow reduces the need for staff explanations and makes the machine easier to use in international commercial locations.
Cashless Payment and Local Payment Integration
Cashless payment is an important part of unattended soft serve retail.
The B85 can be configured to support payment methods such as:
Credit and debit cards
NFC and contactless payment
Mobile wallets
QR-code payment
Local payment terminals
Coins and banknotes when required
MDB-compatible payment devices
Payment hardware and software requirements vary between countries. Huaxin can work with the buyer to determine the appropriate payment configuration based on the target market, local acquiring provider, vending location, and operating model.
This allows operators to provide the payment experience customers already use in malls, cinemas, campuses, and other modern commercial environments.
One Soft Serve Base with Multiple Menu Options
The B85 uses a single main ingredient cylinder. It does not store several independent soft serve base flavors at the same time.
Operators normally select one suitable soft serve mix—such as vanilla, chocolate, cheese-flavored soft serve, or another compatible recipe—as the main product base. Different menu options can then be created by adding configured sauces and toppings.
Depending on the machine configuration, the menu may include combinations such as:
Vanilla soft serve with strawberry sauce
Vanilla soft serve with chocolate sauce
Soft serve with fruit-flavored sauce
Soft serve with granola or dry toppings
Soft serve with nuts or biscuit pieces
Seasonal branded soft serve combinations
This approach gives operators more menu variety without requiring several separate freezing cylinders.
To change the main soft serve flavor, the existing mix must be removed, the ingredient system must be cleaned, and the new mix must be prepared according to the supplier’s operating instructions.
Suitable Soft Serve Ingredients
The machine should use a commercial soft serve liquid mix or properly prepared powder-based mix that is suitable for automatic dispensing equipment.
The ingredient should have:
Stable viscosity
Consistent sugar and fat content
Good freezing performance
No large fruit pieces or solid particles
Reliable storage characteristics
Compatibility with the machine’s food-contact system
Before commercial operation, the selected recipe should be tested to confirm freezing performance, dispensing shape, serving speed, and cleaning requirements.
Operators may source ingredients locally, provided the recipe meets the machine’s operating requirements. Huaxin can also provide guidance for mix testing and machine parameter adjustment.
Remote Management for Multi-Location Operators
The remote management system allows operators to check important machine information without visiting every location.
Depending on the software and project configuration, operators can remotely review:
Sales and order data
Machine operating status
Ingredient level information
Cup availability
Temperature data
Error and maintenance alerts
Product prices
Operating parameters
This is especially useful for vending operators, restaurant groups, distributors, and commercial partners managing machines across several locations.
Remote visibility does not remove the need for refilling and cleaning, but it helps operators plan these tasks more efficiently and respond faster when a machine requires attention.
Cleaning and Routine Operation
Although the B85 reduces customer-facing labor, the machine still requires regular ingredient replenishment, surface cleaning, food-contact maintenance, and scheduled internal cleaning.
The machine includes a one-touch cleaning function to simplify the flushing process. Operators should also clean removable food-contact parts, sauce lines, topping components, the dispensing area, pickup area, and ingredient tank according to the operating manual and local food safety requirements.
A practical operating routine normally includes:
Checking the ingredient level
Replenishing cups
Inspecting sauces and toppings
Wiping the touchscreen and pickup area
Running the required cleaning process
Checking the remote management dashboard
Recording maintenance and sanitation activities
Cleaning frequency depends on the ingredient used, operating environment, daily sales volume, local regulations, and the operator’s food safety plan.
Commercial Machine Specifications
Item
B85 Configuration
Machine Type
Automatic soft serve vending machine
Main Ingredient System
Single cylinder
Ingredient Capacity
Approximately 20L
Estimated Servings per Fill
Approximately 160–180 cups
Cup Storage
Up to approximately 160 cups
Production Time
Approximately 15–20 seconds per cup
Display
32-inch touchscreen
Cooling Method
Compressor refrigeration
Compressor
Embraco
Sensors
OMRON photoelectric sensors
Rated Power
Approximately 1500–1800W
Standard Voltage
220V; other voltage options available
Network
Wi-Fi, 4G/5G and other configured connections
Payment
Card, NFC, QR code, coin, banknote or customized
Remote Management
Sales, status, ingredient and alert monitoring
Machine Size
Approximately 1080 × 800 × 1850 mm
Machine Weight
Approximately 320 kg
OEM/ODM
Available
Warranty
One-year standard machine warranty
Technical Support
Remote guidance, video support and spare parts
Final specifications may vary according to voltage, payment hardware, topping configuration, market certification, software, and exterior customization.
Exterior and Configuration Options
The B85 is the main model recommended for this page, while other B-series machines can be supplied as alternative exterior designs on the same commercial vending platform.
Available customization may include:
Exterior graphics and brand colors
Logo and promotional content
Touchscreen interface language
Menu images and pricing
Voltage and plug standard
Card or QR payment terminal
Sauce and topping configuration
Cup specifications
Software functions
Commercial cooperation branding
This gives distributors, chain operators, and location partners more flexibility when matching the machine to a shopping mall, entertainment venue, food brand, or regional market.
Build a Self-Service Soft Serve Business
The Huaxin B85 helps operators move soft serve production from a staff-operated counter into a customer-facing automated retail format.
It combines touchscreen ordering, cashless payment, automatic cup production, visible preparation, remote management, and configurable menu options in one commercial machine.
For a recommended configuration, provide:
Destination country
Planned installation location
Expected daily sales volume
Preferred payment method
Soft serve mix type
Required sauces or toppings
Estimated purchase quantity
Huaxin can then recommend the appropriate B-series appearance, payment configuration, voltage, software language, cup system, and shipping solution.
For commercial operators looking to reduce routine serving work and expand into unattended dessert retail, the B85 soft serve ice cream vending machine provides a practical platform for high-traffic self-service locations.
FAQ
1. What type of soft serve mix can be used?
The machine can use compatible commercial liquid soft serve mix or properly prepared powder-based mix. The ingredient should have stable viscosity, consistent freezing performance, and no large solid particles. Testing the selected local mix before commercial deployment is recommended.
2. How fast can the B85 prepare one cup?
A standard soft serve cup normally takes approximately 15–20 seconds from production start to completion. Actual time may vary according to serving weight, recipe, ingredient temperature, sauce selection, and machine settings.
3. What cup size does the machine support?
The cup dispensing system is configured around the selected paper cup dimensions before delivery. The machine can store up to approximately 160 cups. Exact cup volume, diameter, height, material, and serving weight should be confirmed during order configuration.
4. Can the machine offer different soft serve flavors?
The B85 has one main ingredient cylinder, so it uses one soft serve base flavor at a time. Operators can create multiple menu choices by combining the base with different sauces and toppings. Changing the main flavor requires replacing the mix and cleaning the ingredient system.
5. How is the machine cleaned?
The machine includes a one-touch cleaning function to assist with internal flushing. Operators must also clean removable food-contact parts, the dispensing area, sauce or topping components, the ingredient tank, and the pickup area according to the manual and local food safety rules.
6. Is the machine suitable for high-traffic locations?
Yes. Its approximately 15–20-second production cycle, 20L ingredient capacity, cup storage, cashless payment support, and remote monitoring make it suitable for malls, cinemas, attractions, campuses, and family entertainment centers. Operators should plan timely cup and ingredient replenishment during busy periods.
